MicroTransit PSA
Check out our YouTube videos on riding MicroTransit by selecting a link below.

English: https://youtu.be/onVF-WsKcOA

Spanish: https://youtu.be/QvYFSA_c1cI

What is MicroTransit?
Microtransit service is an accessible, on-demand mode of transportation that allows customers to use a smartphone app or telephone number to request and schedule a ride within designated service areas.

Where can customers catch MicroTransit?
All Tyler Transit bus stops will be used as pick-up locations for riders. 

Where can customers be dropped off?
The ride will take them directly to the doorstep of a destination within sight of the closest bus stop on any existing route. 

What is the fare?
Fare is $1.00 per vehicle. Passes are available for purchase through the Token Transit app or in the Tyler Transit office.

How do customers request service?
For the best experience, the Tyler Transit smart phone app has been launched and is usable for all MicroTransit zones. In the event you are having issues with the app, please call our office at 903-533-8057.

How do customers get to areas outside of the starting MicroTransit zone?
If a passenger's destination is in a different zone from where they are picked up, they will need to schedule to be taken to Stop 400 near the Bergfeld Center and Fire Station 7. Once the first leg of the trip is complete, the customer will need to schedule the second part of their trip.

How far ahead should a customer book a trip?
When riders book a MicroTransit trip, they should be at the bus stop. You never know if a driver is right around the corner or several blocks away.

What is the wait time for MicroTransit services?
We aim for wait times of 30 minutes or less.

MicroTransit App:

Tyler Transit has launched an app to allow customers to schedule their own trips for MicroTransit. Visit Tyler Transit App for more information.

MicroTransit Service Map: